Privacy Policy

Last updated: December 23rd 2024

Nether Host is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

# 1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

# 1.1 Personal Data

We may collect personal data from you such as your name and email address. We may also collect other personal data that you provide to us when you use our services or otherwise interact with us.

# 1.2 Information Automatically Collected

We may automatically collect information about you when you use our services. This information may include your IP address, device type, browser type, operating system, and other technical information about your use of our services.

# 1.3 Financial Data

We don't collect any financial data. All payments are processed by third-party payment processors. We do not have access to your financial information. Our third party payment processors are Stripe and PayPal.

We process your personal data on the following legal grounds:

  • Performance of a contract when we provide you with our services
  • Your consent when you agree to receive marketing communications
  • Our legitimate interests in maintaining and improving our services
  • Compliance with legal obligations

# 3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. We may also use the information we collect to communicate with you, respond to your inquiries, and provide you with information about our services. Specifically, we may use information collected about you via the site to:

  • Create and manage your account
  • Process your transactions
  • Provide customer support
  • Send you a confirmation email when you register or make a purchase
  • Communicate with you regarding your account or transactions with us and send you information about features on our site or changes to our policies
  • Improve our services and products
  • Notify you of updates to the site
  • Offer new products, services, and/or recommendations to you
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
  • Enforce our Terms of Service and other agreements

# 4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights
  • Third-Party Service Providers
  • Business Transfers
  • Third-Party Advertisers
  • Business Partners
  • Sale or Bankruptcy

# 5. Tracking Technologies

# 5.1 Cookies and Web Beacons

We use cookies and similar tracking technologies to track the activity on our site and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

Types of cookies we use:

  • Essential cookies: Necessary for the site to function
  • Functional cookies: Remember your preferences
  • Analytics cookies: Help us understand how you use our site
  • Marketing cookies: Track your activity across websites

# 5.2 Website Analytics

We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the site through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users' use of the site, determine the popularity of certain content, and better understand online activity.

# 6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable laws. When we no longer need your personal data, we will securely delete or destroy it. Typically, we retain personal data for:

  • Account information: As long as your account is active plus 2 years
  • Transaction records: 7 years for tax and accounting purposes
  • Communication records: 2 years after your last interaction
  • Technical logs: 90 days

# 7. Your Rights

Under applicable data protection laws, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

# 8. Compliance

We comply with various data protection regulations including:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Children's Online Privacy Protection Act (COPPA)

# 9. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

# 10. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

# 11. Options Regarding your Information

# 11.1 Account Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account
  • Contacting us using the contact information provided below

# 11.2 Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Noting your preferences at the time you register your account with the site
  • Logging into your account settings and updating your preferences
  • Contacting us using the contact information provided below

# 12. Data Protection Officer

For any questions about our privacy practices or to exercise your data protection rights, you can contact our Data Protection Officer at:

Email: [email protected]

# 13. Contact Us

If you have any questions concerning these Terms, please contact us via Discord or email at [email protected]. If you have any questions concerning payments, please email us at [email protected].